You're in safe hands with Norwood because all our Kitchens, Bedrooms and Bathrooms are backed with KBSA guarantees.

This Means

1. If you buy from a KBSA retail member you are covered by KBSA ConsumerCare deposit protection or a more comprehensive ConsumerCare Plus insurance.

2. Where you see the KBSA logo you can be reassured that you are dealing with a reputable and reliable company.

3. All KBSA retail members are required to have been trading solvently for over two years. You can rest assured that none of them are ‘fly by night’ companies.

4. KBSA retail members are continuously vetted by our officers to ensure they continue to uphold the high standards of the Association.

5. All KBSA retail members have their own showrooms with permanently fitted displays, so that you can personally check and see the quality of the kitchen, bedroom or bathroom you are buying.

6. KBSA retail members will be able to supply all the products that they have on display.

7. All KBSA retail members offer a design and installation service, and will take full legal responsibility for all the work involved in the contract, including the fitting of units, plumbing (gas and water) and electrics.

8. KBSA retail members will usually only ask for a 25% deposit once a kitchen, bathroom or bedroom plan has been agreed. Be wary of companies who ask for full payment up front!

9. The KBSA operates a comprehensive complaints procedure and all complaints are investigated.

10. Using a KBSA retail member offers you peace of mind!

 

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